(Service level agreement)
Next business date warranty
= replace your device asap
Pleasant support experience
Warranty and other
We go an extra mile for our customers in support, quick troubleshooting, and we’re happy to answer any questions. In case of interest, we provide SLAs.
Technical support - hardware
Assistance with the initial setup, support for portal.soliteapay.com, HW service, warranty.
- Email: email@example.com
Support for payment functions (SIA - FirstData)
Support of issues related to transactions, RAM system, statements or payments.
- Email: SIASK_msupport@sia.eu
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